Contact

Have questions or need support? We're here to help! For the fastest response, check our FAQ below. If you still need help, our support team is just an email away.

Quick Response

Usually within 24 hours

Global Support

58 languages supported

Secure & Private

Enterprise-grade security

Expert Team

AI & fashion specialists

Frequently Asked Questions

Find quick answers to common questions about using the DRIPZ app.

Getting Started

How do I get started with DRIPZ?

Getting started is easy! Simply sign up for a free account, upload a clear, full-body photo of yourself, and then upload a photo of any clothing item you want to try on. Our AI will generate your virtual try-on in seconds.

Do I need to download an app?

No downloads required! DRIPZ is a web-based application that works seamlessly on any device with a browser, including your phone, tablet, and desktop.

Using the App

How do I virtually try on a dress I saw online?

Just save the product image of the dress from the online store to your device. Then, in DRIPZ, upload your personal photo and select the saved dress image as your garment. Our AI will handle the rest.

Can I save my favorite try-ons?

Yes! Every result is saved to your personal gallery. You can revisit your favorite looks, compare outfits, and create a virtual wardrobe of styles you love.

How do I share my virtual try-on with friends?

Each try-on in your gallery has a 'Share' option. You can download the image to your device to send directly or share it on social media platforms.

Image & Photo Tips

What's the best way to take a photo of myself for a virtual try-on?

For the best results, use a clear, well-lit, full-body photo where you're standing straight and facing the camera. Use a neutral background and avoid baggy clothing that hides your natural body shape.

What if my clothing photo has a busy background?

While a clean photo from a retail site or a 'flat lay' (clothing on a plain surface) is best, our AI is very advanced. It can often isolate the garment even from a busier background, but a clearer photo will always yield a more accurate result.

Troubleshooting

What if my try-on result doesn’t look right?

Most issues are caused by the quality of the input photos. First, ensure your personal photo is clear, full-body, and well-lit. Second, check that the clothing photo clearly shows the entire garment. Trying a different photo often resolves the issue instantly.

Why is my image taking longer than 10 seconds to process?

While most results are generated in under 10 seconds, processing can occasionally take longer during peak usage times. Premium users receive priority processing, ensuring the fastest possible speeds even during high traffic.

Account & Billing

How do I change or cancel my subscription plan?

You can easily manage your subscription—including upgrading, downgrading, or canceling—at any time from the 'Account Settings' or 'Billing' section of your DRIPZ dashboard.

Technology & Accuracy

Does DRIPZ work for plus-size or petite clothing?

Absolutely. DRIPZ is designed for all body types and sizes. Our AI accurately renders clothing of any size, including plus-size and petite, on your unique body shape to give you a true-to-life preview.

How realistic is the AI-generated image?

Our technology creates photorealistic results with over 99% accuracy in fit prediction. The AI simulates fabric drape, lighting, and how the garment contours to your specific body shape for a result that is incredibly close to reality.

For Businesses & Influencers

Can I use DRIPZ to create a lookbook for my social media?

Yes! Many influencers, stylists, and brands use DRIPZ as a powerful tool to quickly generate high-quality lookbooks, style different outfits, and create engaging marketing content for platforms like Instagram, TikTok, and Pinterest.

Ready for Your Virtual Fitting Room?

Transform your shopping experience with the world's most advanced AI virtual try-on.

Try DRIPZ for Free